AI-Powered Support Across
Every Channel.
Deliver 24/7 customer and IT support—across phone, WhatsApp, SMS, and social media-—without the high costs of outsourced call centers or bloated internal teams.
Deliver 24/7 customer and IT support—across phone, WhatsApp, SMS, and social media-—without the high costs of outsourced call centers or bloated internal teams.
Customers expect instant, omnichannel support, but scaling human teams to meet demand is expensive.
IT support domains—cybersecurity, cloud, telco, hardware, networks—require skilled staff who are costly and hard to retain.
Manual processes cause long wait times, inconsistent service quality, and high churn risk.
Replace outsourced call centers and reduce internal support headcount.
Handle spikes in demand without new hiring or training.
Faster resolution times and consistent support quality.
Higher customer satisfaction and retention.
Omnichannel Natural Language Support
Phone, WhatsApp, SMS, social media, chat, and more.
Customer Service Automation
Handles common tasks like account inquiries, transactions, voice transfers, and troubleshooting.
IT Infrastructure Support
Executes complex tasks in cybersecurity, cloud, telco, hardware, and network domains.
Seamless Escalation
Transfers complex or high-value cases to human experts when needed.
Continuous Availability
Operates 24/7 without performance degradation or staffing challenges.
Cost Savings
Replace outsourced call centers and reduce internal support headcount.
(vs. Outsourced Call Centers & Internal Teams)
50–70% reduction in support costs compared to outsourced call centers charging per seat/hour.
2–4x improvement in first-call resolution rates, reducing repeat contacts and costs.
60–80% automation coverage for routine support cases, freeing human experts for complex issues.
3–6x ROI within the first year, combining cost savings and customer retention gains.
A telecom company reduced outsourced call center spend by 65% while cutting average response times from 10 minutes to 30 seconds.
Industry benchmark: Average outsourced agent cost = $3–$6k/month → AI-driven agent replaces dozens to hundreds of seats at a fraction of the cost.