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Transforming Insurance with
ROI-First Enterprise AI.

From policy administration and claims handling to compliance, customer service, and fraud detection—Roomie’s agentic AI platform helps insurers reduce costs, accelerate processes, and improve customer satisfaction.

See Your ROI Potential

Insurers accelerating claims cycle times or reducing compliance prep costs by millions

Reinforce Roomie’s 11+ years of innovation, MIT partnership,
and proven ROI-first approach

Context & Pain Points in
Insurance Services

Manual claims handling and collections drive high costs and long cycle times.
Compliance demands (HIPAA, ISO, SOC 2, and industry-specific frameworks) are expensive and resource-intensive.
Reliance on legacy systems (COBOL, mainframes, Oracle, SAP) slows innovation.
Customer expectations for fast, omnichannel service are rising, while margins are under pressure.
Fraud, shrinkage, and operational inefficiencies remain critical sources of loss.

How Roomie’s Modules Deliver Value in Insurance Services

Order-to-Cash / Collections Agent

Automates premium collections, overdue payments, and reminders.

ROI Example:
Reduce overdue premium accounts by 30–50%, saving on agency fees and write-offs.

Agentic Recruiting & Hiring Agent

Automates high-volume hiring for recurring roles such as claims processors, customer support agents, and sales reps.

ROI Example:
40–60% faster recruitment cycles, lowering HR overhead costs.

Legal & Compliance Agent

Automates audits for insurance frameworks, HIPAA compliance, data privacy, and ISO certifications.

ROI Example:
50–70% savings on compliance prep, freeing teams from manual evidence gathering.

Legacy Systems Takeover Agent

Maintains and extends insurance policy and claims systems written in COBOL, RPG, AS400, and more—100% in natural language.

ROI Example:
50–80% reduction in legacy maintenance costs, faster rollout of new insurance products.

Enterprise Application Automation

Allows non-expert staff to manage claims, underwriting, and policy admin workflows in SAP, Oracle, or Dynamics via natural language.

ROI Example:
30–50% savings on licensing costs, by reducing full-system seat requirements.

Agentic Customer & IT Support Agent

Provides omnichannel support for policyholders—claims updates, coverage questions, payments—via phone, WhatsApp, SMS, and more.

ROI Example:
50–70% reduction in call center spend, 2–4x faster resolution times.

Real-Time Insights Agent

Detects fraud and anomalies (e.g., damaged property verification, mishandling in claims inspections, or fraudulent self-service submissions).

ROI Example:
Reduce fraud-related losses by 20–40% saving millions annually.

Physical AI / Service Robots

Service robots assist in branches, logistics of claims inspections, or last-mile support.

ROI Example:
Projected 25–40% labor cost reductions in customer-facing or repetitive physical processes.

Talk to a Insurance Services AI Expert

How Roomie’s Modules Deliver Value in Insurance Services

Order-to-Cash / Collections Agent

Automates premium collections, overdue payments, and reminders.

ROI Example:
Reduce overdue premium accounts by 30–50%, saving on agency fees and write-offs.

Agentic Recruiting & Hiring Agent

Automates high-volume hiring for recurring roles such as claims processors, customer support agents, and sales reps.

ROI Example:
40–60% faster recruitment cycles, lowering HR overhead costs.

Legal & Compliance Agent

Automates audits for insurance frameworks, HIPAA compliance, data privacy, and ISO certifications.

ROI Example:
50–70% savings on compliance prep, freeing teams from manual evidence gathering.

Legacy Systems Takeover Agent

Maintains and extends insurance policy and claims systems written in COBOL, RPG, AS400, and more—100% in natural language.

ROI Example:
50–80% reduction in legacy maintenance costs, faster rollout of new insurance products.

Enterprise Application Automation

Allows non-expert staff to manage claims, underwriting, and policy admin workflows in SAP, Oracle, or Dynamics via natural language.

ROI Example:
30–50% savings on licensing costs, by reducing full-system seat requirements.

Agentic Customer & IT Support Agent

Provides omnichannel support for policyholders—claims updates, coverage questions, payments—via phone, WhatsApp, SMS, and more.

ROI Example:
50–70% reduction in call center spend, 2–4x faster resolution times.

Real-Time Insights Agent

Detects fraud and anomalies (e.g., damaged property verification, mishandling in claims inspections, or fraudulent self-service submissions).

ROI Example:
Reduce fraud-related losses by 20–40% saving millions annually.

Physical AI / Service Robots

Service robots assist in branches, logistics of claims inspections, or last-mile support.

ROI Example:
Projected 25–40% labor cost reductions in customer-facing or repetitive physical processes.

Talk to a Insurance Services AI Expert

ROI-First Impact for
Insurance Providers

Slash operational and compliance costs by 40–60%.

Improve claims cycle times and customer experience.

Modernize core systems without disruptive replacements.

Prevent fraud and shrinkage with sreal-time anomaly detection.

Enable workforce efficiency while reducing reliance on manual processes.

See How Insurers
Are Driving ROI with Agentic AI

Profuturo

Customer Support Agent
Allianz

Enterprise Application Automation