Automating ID Validation with Enterprise Application Automation
Want to see how other industry leaders are achieving measurable ROI with Roomie’s Enterprise AI?
Want to see how other industry leaders are achieving measurable ROI with Roomie’s Enterprise AI?
Allianz, one of the world’s leading insurance providers, needed a more efficient and secure way to validate client identitiesacross thousands of transactions.
The manual approach presented critical challenges:
Slow Lead Times:Each validation required multiple steps and system lookups, delaying transaction processing and frustrating clients.
Exposure to Fraud:Manual and fragmented processes left gaps that could be exploited by fraudulent actors.
Allianz required a solution that could automate ID validation at scale, reduce costs, and strengthen fraud prevention.
Roomie deployed its Enterprise Application Automation module directly into Allianz’s backend environment to automate ID validation end-to-end.
Extracted client information from multiple internal data sources (ERP, customer records, transaction logs).
Used advanced AI-driven image recognition to validate client IDs in real time.
The agent autonomously executed validations for every process requiring user authentication.
Seamlessly integrated with Allianz’s existing fraud detection ML modules, strengthening overall risk prevention.
The automation project generated measurable ROI across critical dimensions:
95% Reduction in Human Error:Automated validation virtually eliminated mistakes compared to manual checks.
70% Faster Validation Lead Times:Processing times dropped from minutes to seconds per validation.
30% Cost Savings:Reduced dependency on expensive third-party ID validation providers.
Improved Fraud Detection:AI-driven validation, combined with fraud detection ML modules, reduced fraud exposure significantly.
Customer Experience Gains:Faster processing improved satisfaction, reducing friction in onboarding and claim-related processes.
With Roomie’s Enterprise Application Automation module, Allianz turned a slow, error-prone, and expensive manual process into a secure, fast, and cost-effective operation. The solution not only delivered immediate ROI through efficiency and savings but also reinforced Allianz’s commitment to compliance and fraud prevention.
This case demonstrates how ROI-First Enterprise AI goes beyond automation — it creates measurable savings, improves compliance, and enhances customer trust.