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Unlocking Strategic Value with Real-Time Insights

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The Challenge

Concha y Toro, one of the world’s leading wine producers, manages highly complex operations across its value chain — from vineyards to production, inventory, and global distribution. The company relied on disconnected core systems such as ERP, inventory management, materials management, and production tracking.

This created several challenges:

Human Error in Data Collection: Manual monitoring and reporting led to inconsistencies in operational insights.

Failure of Manual Predictions: Forecasts on production and demand were often inaccurate, impacting efficiency and profitability.

Inefficient Decision-Making: C-level executives lacked real-time visibility across the organization, limiting strategic agility.

Hidden Costs in Production: Inefficiencies in material and production processes generated waste and inflated costs, but were hard to detect with manual oversight.

Concha y Toro needed a data-driven decision-making framework to align its operations with growth and efficiency goals.

The Solution:

Roomie’s Real-Time Insights Module

Roomie deployed its Real-Time Insights module to transform Concha y Toro’s operations into a data-driven ecosystem.

Unified Lakehouse Architecture:

Large-scale data from ERP, inventory, material management, and production systems was consolidated using advanced ETL pipelines.

AI-Driven Insights:

State-of-the-art models analyzed operational data to identify inefficiencies, bottlenecks, and improvement opportunities.

Executive Dashboards:

C-level leadership gained real-time visibility into operations, enabling data-backed strategic decisions.

Predictive Capabilities:

AI-based forecasting improved demand planning and production alignment.

Proactive Recommendations:

The system highlighted hidden inefficiencies and proposed corrective actions, reducing waste and costs.

The ROI & Impact

The project delivered significant measurable ROI:

85% Reduction in Human Error: Automated data collection and monitoring eliminated inconsistencies.

90% Improvement in Forecast Accuracy: AI-driven predictions outperformed manual forecasts, optimizing production planning.

Strategic Decision-Making Acceleration: Real-time dashboards enabled faster, evidence-based executive actions.

Hidden Cost Reduction: Identified inefficiencies across material management and production, significantly lowering waste-related costs.

Operational Agility: Greater alignment between production, inventory, and distribution improved competitiveness in global markets.

The Takeaway

With Roomie’s Real-Time Insights module, Concha y Toro elevated its operations from fragmented oversight to real-time, data-driven decision-making. The solution empowered leadership with 360° operational visibility, improved forecast accuracy, and uncovered hidden costs in production, resulting in tangible ROI and strategic agility.

This project showcases how ROI-First Enterprise AI transforms raw data into actionable insights that directly impact profitability and growth.