Optimizing Banking Operations with Real-Time Insights
Want to see how other industry leaders are achieving measurable ROI with Roomie’s Enterprise AI?
Want to see how other industry leaders are achieving measurable ROI with Roomie’s Enterprise AI?
Gentera, a leader in financial inclusion in Latin America, manages a complex IT ecosystem built on multiple legacy and core banking systems. Monitoring and predicting failures in this environment presented significant challenges:
Failure of Manual Predictions: IT staff often detected problems too late, resulting in costly downtime.
Downtime Expenses: System interruptions carried significant financial and reputational costs, especially in a banking environment where reliability is critical.
Gentera needed a solution that would deliver real-time visibility, predictive intelligence, and automated response capabilities to improve system resilience.
Roomie implemented its Real-Time Insights module, tailored to Gentera’s IT and banking operations.
Large-scale data from legacy and core banking systems was extracted and centralized using advanced ETL processes.
State-of-the-art AI models continuously identified irregularities across the IT ecosystem.
The system not only detected anomalies but also executed corrective actions in real time, preventing incidents before they escalated.
Automated oversight replaced manual monitoring, ensuring higher accuracy and reliability.
Integration of predictive capabilities improved resilience and uptime across banking operations.
The deployment of the Real-Time Insights module generated significant ROI for Gentera:
80% Reduction in Human Errors: Automated anomaly detection eliminated oversight gaps common in manual monitoring.
95% Improvement in Predictive Accuracy: Failures were anticipated and resolved before impacting operations.
40% IT Workforce Optimization: Reduced reliance on large monitoring teams, freeing staff for higher-value tasks.
70% Reduction in Downtime Costs: Proactive interventions minimized interruptions to banking operations.
Improved Reliability & Trust: Clients benefited from more consistent service availability, strengthening Gentera’s reputation.
By implementing Roomie’s Real-Time Insights module, Gentera transformed its IT operations into a predictive, resilient, and cost-optimized system. The project not only reduced errors and downtime but also created a more agile IT organization aligned with the bank’s growth strategy.
This case proves the ROI-First value of Real-Time Insights: fewer errors, reduced workforce needs, lower downtime costs, and higher customer trust.